Best and Worst UK Banks Revealed
A survey carried by an independent news surveyor which was based on 4,216 members of the general public in September 2019 reveals the best and worst UK banks in 2019 leading to 2020. The table below shows the indicative scores generated by the poll and survey. First Direct appears as the winner and a recommended provider for every one of our past eleven surveys carried by the same agency. First Direct has taken the number one slot with a customer score of 84%. It also has the highest product score at 76%. First Direct has five-star ratings across six of the ten banking services including customer service, telephone, online and mobile banking, communication and transparency of charges. It doesn’t have a branch network - so it doesn’t have a rating for this - but customers can use the branches of HSBC to pay in cash and cheques and withdraw cash at the counter. For a cheap arranged overdraft, the 1st Account is the best which is interest-free up to £250 then 15.9% EAR. To borr